Privacy Policy

Information collected

When you send a message through a contact form, the information you enter is stored so your enquiry can be answered. That typically includes your name, email address, optional phone number, and anything you write in the message field, along with the training preferences you select.

If you subscribe to the newsletter, only your email address is stored.

Basic, anonymous usage statistics are also collected: pages visited, referring site, country, browser and device type. These are not tied to an individual and are not used to build a profile of you.

How the information is used

Your details are used to reply to your enquiry, to deliver the coaching service you asked about, and, where you opted in, to send you occasional training content.

Your information is never sold, rented, or shared with advertisers.

How long it is kept

Enquiries are retained for as long as needed to respond and to keep a record of coaching arrangements. Newsletter subscriptions are kept until you unsubscribe, which you can do from any email.

Your rights

You can ask for a copy of the information held about you, ask for it to be corrected, or ask for it to be deleted. To make any of those requests, use the contact details on the contact page and it will be actioned promptly.

Security

Information submitted through the site is transmitted over an encrypted connection and stored in a protected database with restricted access. No method of transmission is completely secure, so please avoid sending sensitive medical detail through a web form.

Contact

Questions about this policy can be sent to monica@fitway.go.